The Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy
Author: Michael E Friesen
Organizations can accelerate the pace of quality improvements by ensuring that Total Quality efforts are driven from organizational strategy. In the process of doing this, a success paradigm can be created that allows different units of an organization to work more effectively toward a shared purpose. The significant examples presented here are the result of almost a decade of direct research and application in a very diverse set of organizations, including Fortune 500 manufacturing and service firms, non-profit organizations, health care organizations, and public education. The result is a specific process with enough detail for professional managers to read the book and implement the process in their own organizations. CEOs and NPO professionals, as well as business academics and upper level students, should find significant examples in an array of industries and situations that make this reading especially worthwhile.
Booknews
Describes a specific learning-oriented approach to planning that Friesen and Johnson developed and have implemented in large and small manufacturing and service firms, non-profit and health- care organizations, and public education. Explains the relationship between management control and strategic planning styles; and the concepts and successes and failures of reinventing government. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Table of Contents:
Foreword | ||
Acknowledgments | ||
Ch. 1 | Introduction | 1 |
Pt. I | The Success Paradigm: Theoretical Description and Application Process | 13 |
Ch. 2 | The Quality/Strategy Connection | 15 |
Ch. 3 | Creating an Organizational Success Paradigm | 33 |
Pt. II | Cases and Applications | 53 |
Ch. 4 | Manufacturing | 55 |
Ch. 5 | Education | 89 |
Ch. 6 | Services | 111 |
Ch. 7 | Health Care | 129 |
Pt. III | Concepts, Considerations, and Recommendations | 151 |
Ch. 8 | Strategic Planning and Management | 153 |
Ch. 9 | Continuous Quality Improvement | 165 |
Ch. 10 | CSFs and Public Policy | 175 |
Recommendations and Conclusion | 195 | |
Bibliography | 203 | |
Index | 207 |
Interesting book: Osteoporosis Prevention or Chi Kung
Error Control Systems for Digital Communication and Storage
Author: Wicker B Stephen
This introductory book on error control coding focuses on key implementation issues and performance analysis with applications valuable to both mathematicians and engineers.
FEATURES:
- features a complete discussion of punctured convolutional codes.
- includes full-chapter coverage of performance analysis of block codes, including code performance over the fading channel (i.e., cellular mobile phone systems).
- examines system implementation issues for the Viterbi Decoder and the various decoders for Reed-Solomon and BCH codes.
- devotes two full chapters to the theory of finite fields.
- features the most current research results on error control for channels with feedback.
- includes an entire chapter on trellis coded modulation.
- includes historical background and emphasizes practical, up-to-date applications (i.e., the space program) for all key areas in the book.
Booknews
A self-contained survey of error control that can serve as a graduate- level text, as a starting point for those conducting doctoral research in error control coding, and as an applications-oriented text that can provide practicing engineers with the information necessary to design and implement error control subsystems for digital communication systems. It includes a tutorial on trellis coded modulation and an up-to-date treatment of ARQ protocols. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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