Business Writing for Hospitality or Planning under Pressure

Business Writing for Hospitality

Author: Vivienne J Wildes

This book introduces the current and future manager to writing in the hospitality Industry. Starting with a grammar review, the book quickly moves into the writing done daily in the various hospitality operational departments from food and beverage to lodging.

Interesting book: Debugging Microsoft NET 20 Applications or Baghdad Burning

Planning under Pressure

Author: John Friend

Planning under Pressure offers managers, planners, consultants and students a comprehensive and authoritative guide to the Strategic Choice Approach, which has gradually been attracting worldwide recognition as a fresh, versatile and practical approach to collaborative decision-making under uncertainty.
Starting from basic principles, the book uses helpful diagrams and clear explanations to demonstrate practical ways of approaching daunting decision problems; of devising possible ways forward; and of working effectively towards agreed courses of action. Along he way, decision makers are helped to cope with diverse sources of uncertainty — technical, political, managerial — in a strategic manner.
In this extended third edition, the authors have added short contributions from 21 users from seven countries. These new contributors present lessons from their varied experiences in adapting the Strategic Choice Approach to guide decision-making and learning in settings ranging from the re-routing of a controversial city carnival procession to national policy for the management of nuclear waste.

* Provides a step-by-step guide to the Strategic Choice Approach and guidance on how you can adapt it to your own organizational setting;
* Offers examples of its application in practice to many kinds and levels of strategic challenge around the globe;
* Authored by the two leading members of the team of pioneers who have been at the heart of development of the approach and its wide range of applications.

Table of Contents:

1	Foundations	1
2	Working into problems	23
3	Working towards decisions	43
4	Orientations	67
5	Skills in shaping	89
6	Skills in designing	119
7	Skills in comparing	147
8	Skills in choosing	179
9	Practicalities	211
10	The electronic resource	245
11	Extensions in process management	257
12	Invention, transformation and interpretation	273
13	Learning from others	295
14	The developmental challenge	361