Company Officer or Business Driven Technology

Company Officer

Author: Clinton Smok

This book was developed to assist paid and volunteer firefighters in the quest to become fire officers. Based on NFPA 1021, Standard for Fire Officer Professional Competency, 2003 Edition, this updated book features vital information for those who seek certification as Fire Officer I or II. Comprehensive coverage not only satisfies the operational requirements of NFPA 1021 levels I and II, but also addresses the all-important 'soft skills' that are essential to quick mastery of the fire officer position. Human resource management, communication, leadership, community and government relations, administration and management, fire prevention, inspections and investigations, and safety issues are all addressed for proficiency on the job. In this regard, the book is also useful for members of rescue squads, emergency medical response agencies, and other similar emergency organizations.

Table of Contents:

Introduction: The Company Officer's Role. The Company Officer's Role in Effective Communications. The Company Officer's Role in the Organization. The Company Officer's Role in Understanding Management. The Company Officer's Role in Managing Resources. The Company Officer's Role in Understanding Leadership. The Company Officer's Role in Leading Others. The Company Officer's Role in Safety Management. The Company Officer's Role in Fire Prevention. The Company Officer's Role in Understanding Fire Behavior and Building Construction. The Company Officer's Role in Fire Investigation. The Company Officer's Role in Planning and Readiness. The Company Officer's Role in Commanding the Initial Response. Appendix.

Go to: The Performance Consultants Fieldbook or The Improvement Guide

Business Driven Technology

Author: Paige Baltzan

BDT takes a business-first approach, helping instructors improve their students' perception of the value of IS within the business discipline. This perspective allows instructors to more easily demonstrate how technology and systems support business performance and growth. The adaptive chapter/plug-in organization enables the instructor to adjust content according to their business or technical preferences.

Table of Contents:

Table of Contents:
Unit 1: Achieving Business Success Through Information Technology
Chapter One: Business Driven Technology Overview
Chapter Two: Identifying Competitive Advantages
Chapter Three: Strategic Initiatives for Implementing Competitive Advantages
Chapter Four: Measuring Success of Strategic Initiatives
Chapter Five: Organizational Structures that Support Strategic Initiatives
Unit 2: Managing Information for Business Initiatives
Chapter Six: Valuing Organizational Information
Chapter Seven: Storing Organizational Information – Databases
Chapter Eight: Viewing and Protecting Organizational Information
Unit 3: Enhancing Business Decisions
Chapter Nine: Enabling the Organization – Decision Making
Chapter Ten: Extending the Organization – Supply Chain Management
Chapter Eleven: Building a Customer-Centric Organization – Customer Relationship Management
Chap ter Twelve: Integrating the Organization from End-to-End – Enterprise Resource Planning
Unit 4: Creating Collaborative Partnerships in Business
Chapter Thirteen: Creating Collaborative Partnerships Through e-Business
Chapter Fourteen: Enhancing Collaborative Partnerships
Chapter Fifteen: Outsourcing Collaborative Partnerships
Chapter Sixteen: Integrating Collaborative Partnerships
Unit 5: Transforming Organizations
Chapter Seventeen: Fostering An Innovative Organization
Chapter Eighteen: Creating a Wireless Organization
Chapter Nineteen: Building Software to Support an Agile Organization
Chapter Twenty: Developing a 21st Century Organization
Business Plug-ins:
B1 – Information Security
B2 – Ethics
B3 – Supply Chain Management
B4 – Customer Relationship Management
B5 – Enterprise Resource Planning
B6 – Strategic Outsourcing
B7 – e-Business Models
B8 R 11; Emerging Trends and Technologies
B9 – Systems Development
B10 – Project Management
Technical Plug-in:
T1 – Hardware and Software
T2 – Networks and Telecommunications
T3 – Decision-Analysis Tools in Excel
T4 – Designing Database Applications
T5 – Touring Access
T6 – Object Oriented Technologies
T7 – Valuing Technologies